The Role of Organizational Commitment in Mediating the Effect of Self-Efficacy and Work-Life Balance on Employee Performance at the Population and Civil Registration Office of Badung Regency
DOI:
https://doi.org/10.38142/ijesss.v6i2.1336Keywords:
Self Efficacy, Work-Life Balance, Organizational Commitment, Employee PerformanceAbstract
The existence of Civil Servants (PNS) in government agencies, as a cog in all government activities must be able to carry out duties and obligations based on a code of ethics that has been determined and regulated in government regulations. This study aims to analyze the effect of Self-efficacy and work-life balance on employee performance with organizational commitment as mediation. Data was collected using a questionnaire to 40 respondents who were employees of the Badung Regency Population and Civil Registry Office. Hypothesis testing is done using inferential analysis using PLS. The results showed that Self-efficacy has a positive and significant effect on employee performance and organizational commitment. Work-life balance has a positive and significant impact on employee performance and organizational commitment. Organizational commitment has a positive and significant effect on employee performance. In addition, organizational commitment can partially mediate the effect of Self-efficacy and work-life balance on employee performance.
Downloads
References
Agustin, D., Agung, A., Widyani, D., Made, N., & Utami, S. (2020). The Effect of Self efficacy on Employee Performance Through Organizational Commitments as Intervening Variables in CV. Era Dua Ribu Bangli. Proceeding 1st International Conference of Innovation on Science and Technology (Icistsd), 1, 494–504.
Aisyah, H., Puspita, S., & Elizamiharti, E. (2022). Resource-Based View: Strategi Umkm Di Sumatera Barat Untuk Mencapai Keunggulan Kompetitif. Jmd: Jurnal Riset Manajemen & Bisnis Dewantara, 5(2), 109–120.
Akbar, A. (2022). Sumber Daya Manusia Dan Kinerja: Studi Literatur. The Scientia Journal of Financial Issues, 1(1), 7–14.
Amal, I., Rahawarin, Selanno, H., & Ohoiwutun, S. K. (2024). Determinasi Work life balanced Dan Self efficacy Terhadap Kinerja Pegawai. Innovative: Journal Of Social Science Research 4(1), 7105–7116.
Arief, I. R. Z., & Wiratno, A. (2023). Kinerja Pegawai, Apa Saja Yang Mempengaruhinya? Jurnal Darma Agung, 31(4), 662–673.
Aziza, L. N., Gunawan, H., Manajemen, P. S., Ekonomi, F., Mercu, U., Yogyakarta, B., Sleman, K., Daerah, P., & Yogyakarta, I. (2024). Pengaruh Budaya Organisasi , Komitmen Organisasi , Dan Disiplin Kerja Terhadap Kinerja Pegawai Pada Perusahaan Logistik Kabupaten Purworejo. Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia 3(2), 1640–1648.
Bandura, A. (1997). Self efficacy – The Exercise of Control (Fifth Printing, 2002). New York: W.H. Freeman & Company.
Budiyanto, A. (2022). Pengaruh Self Esteem, Self Efficacy, Kepuasan Kerja Dan Pengembangan Karier Terhadap Kinerja Pegawai Pada Pt Neotekno Nusantara. ESENSI: Jurnal Manajemen Bisnis, 24(3), 297–315
Busro, Muhammad. (2020). Teori-Teori Manajemen Sumber Daya Manusia. Cetakan Kedua. Jakarta: Prenadamedia Group.
Bagus, I., Surya, K., Riana, I. G., & Kunci, K. (2023). Peran Kepuasan Kerja Memediasi Work life balance Dengan Komitmen Organisasional Generasi Milenial Pada Hotel Non-Bintang. Jurnal Sosial Ekonomi Dan Humaniora 9(2015), 1–6.
Bonaventura Hendrawan Maranata, Dian Prasetyo Widyaningtyas, & Ardani Nur Istiqomah. (2023). Pengaruh Komitmen Organisasi Terhadap Kinerja Pegawai Pada Pt. Bank Bumn Kota Semarang. Applied Research In Management And Business, 2(2), 1–10.
Bunga Ayuwangi, Hafid Kholidi Hadi, Dewie Tri Wijayati Wardoyo, B. (2024). The Influence of Job Satisfaction and Self-Efficacy On Employee Performance Through Organizational Commitment As An Intervening Variable Bunga. Indonesian Interdisciplinary Journal of Sharia Economics (Iijse), 7(1), 716–738.
Cahyanti, A. D., Arisyahidin, A., & Talkah, A. (2021). Dampak Framing Effect Dan Self efficacy Dalam Pengambilan Keputusan Investasi (Analisis Program “Mini Gold: Semua Bisa Punya Emas”). Revitalisasi, 10(1), 157.
Cahyo, S. D., Rachman, T., Wiyatno, T. N., & Economic, M. M. (2024). The Influence of Transformational Leadership and Compensation on Employee Performance with Organizational Commitment as Mediation at Pelita Bangsa University. Kontigensi Jurnal Ilmiah Manajemen.12(1), 409–423.
Dasuki, R. E. (2021). Coopetition : Jurnal Ilmiah Manajemen Manajemen Strategi : Kajian Teori Resource Based View. Jurnal Ilmiah Manajemen, Xii(3), 447– 454.
Eliyana, A., Ma’arif, S. And Muzakki (2019) ‘Job Satisfaction and Organizational Commitment Effect In The Transformational Leadership Towards Employee Performance’, European Research On Management And Business Economics, 25(3), Pp. 144–150.
Eka, S., & Sugiarto, A. (2022). Pengaruh Kecerdasan Emosional, Self-Efficacy, Dan Lingkungan Kerja Terhadap Kinerja Karyawan. Jurnal Inspirasi Bisnis Dan Manajemen, 6(1), 47.
Ekowati, Y., Hidayah, S., & Handayani, S. (2022). Pengaruh Efikasi Diri Dan Pelatihan Terhadap Kinerja Pegawai Dengan Komitmen Organisasi Sebagai Variabel Mediasi Pada Pt. Phapros Tbk Wilayah Jateng Diy. Magisma: Jurnal Ilmiah Ekonomi Dan Bisnis, 11(1), 43–55.
Fakhar, M. R., Fien Zulfikarijah, & Sandra Irawati. (2022). Pengaruh Self efficacy Dan Locus of Control Terhadap Komitmen Organisasional Relawan Covid19 di Srpb Kota Pasuruan. Peradaban Journal of Economic and Business, 1(2), 27–35.
Fauziyyah, K., & Rohyani, I. (2022). Pengaruh Self efficacy, Lingkungan Kerja Non Fisik, Dan Work Discipline Terhadap Kinerja Pegawai Pada Pt Semestanustra Distrindo Depo Kebumen. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi (Jimmba), 4(3), 330–343.
Febrianti, F., Ismanto, & Kumalasari, F. (2024). Pengaruh Work life balance Dan Kompensasi Terhadap Kinerja Perawat (Studi Pada Rs. Antam Pomalaa). Jurnal Ilmiah Metansi (Manajemen Dan Akuntansi), 7(1), 82–94.
Foanto, E. F., Tunarso, E. B., & Kartika, E. W. (2020). Peran Work life balance Terhadap Kinerja Pegawai Melalui Komitmen Afektif Sebagai Variabel Mediasi Pada Pegawai Hotel Berbintang Tiga Di Makassar, Sulawesi Selatan. Jurnal Manajemen Perhotelan, 6(1), 37–45.
Harahap, A. F. R., & Harahap, A. M. (2023). Peran digitalisasi dalam meningkatkan partisipasi publik pada pengambilan keputusan tata negara. Jurnal EDUCATIO: Jurnal Pendidikan Indonesia, 9(2), 769.
Hameli, K., & Ordun, G. (2022). The Mediating Role Of Self-Efficacy In The Relationship Between Emotional Intelligence And Organizational Commitment. European Journal Of Management Studies, 27(1), 75–97.
Hasanah, U., Dewi, N., & Rosyida, I. (2019). Self-Efficacy Siswa Smp Pada Pembelajaran Model Learning Cycle 7e ( Elici , Engange, Explore Explain, Elaborate, Evaluate, and Extend ). Prisma Prosiding Seminar Nasional Matematika, 2, 551–555.
Ikmal Anis Makhshusho. (2023). The Influence Of Work Environment And Competence On Organizational Commitment Through Self-Efficacy At The Uppd I Transportation Service. Formosa Journal Of Sustainable Research, 2(7), 1551–1570.
Jamillah, K., Hana Setyanti, S. W. L., & Mufidah, A. (2023). The Effect of Work life balance And Self efficacy On Employee Performance with Employee Engagement as Intervening Variable. Journal Of Economics, Finance and Management Studies, 06(01), 304–312.
Kasmir. (2019). Manajemen Sumber Daya Manusia. Depok: Rajawali Pers.
Krisnayanti, N. P. P., & Sriathi, A. A. (2022). The Role of Organizational Commitment in Mediation of the Influence of Self-Efficacy on Performance of Employees. European Journal of Business and Management Research, 7(3)
Lockwood, N.R. (2003). Work life balance: Challenges and solutions. Society for Human Resource Management Research Quarterly, Alexandria, VA.
Luthans, F., Luthans, B. C., & Luthans, K. W. (2021). Organizational Behavior: An Evidence-Based Approach Fourteenth Edition.
Latupapua, dkk. (2021) ‘Pengaruh Work life balance Terhadap Komitmen Organisasi Dengan Kepuasan Kerja Sebagai Variabel Mediasi Pada Pegawai Yang Sudah Menikah’, Jurnal Manis. Vol, 5(5), Pp. 9–56.
Manafe, H., Yasinto, Y., & H. Djonu, J. (2023). Pengaruh Kecerdasan Emosional, Komitmen Organisasional, Ocb (Organizational Citizenship Behaviour), Dan Iklim Organisasi Terhadap Kinerja Pegawai (Suatu Kajian Studi Literatur Manajemen Sumber Daya Manusia). Jurnal Manajemen Pendidikan Dan Ilmu Sosial, 4(1), 384–397.
Magdalena, E., Muharsih, L., & Hakim, A. R. (2023). Organizational Commitment Reviewed From Work-Life Balance In Students Who Study While Working. Jurnal Ilmiah Psikologi. 11(4), 488–493.
Marta, D. J. (2023). Netralitas Pegawai Negeri Sipil Dalam Penyelenggaraan Pemilihan Umum Tahun 2024. Jurnal Andragogi, 11(0), 1–23.
Mukayah, A., Anwar, K., Taufiqurrohman, M., & Isa Anshori, M. (2023). Pengaruh Penerapan Sistem Manajemen Kinerja Terhadap Produktivitas Karyawan. Journal Of Global And Multidisciplinary, 1(4), 378–387.
Muvida, S. I., Yuliati, U., & Irawati, S. (2023). The Influence of Organizational Culture on Employee Performance with Organizational Commitment as Mediation Variable. Jamanika (Jurnal Manajemen Bisnis Dan Kewirausahaan), 3(02), 177–185.
Muhammad Hanif Syarifin, H. E. A. (2024). The Influence of Organizational Culture and Job Satisfaction on Employee Performance. International Journal Multidisciplinary Science, 3(1), 65–73.
Mulyadi, M., Sitiari, N. W., Meryawan, I. W., & Saputri, L. G. E. A. (2024). The role of Workload, Work Life Balance and Psychological towards Employee Performance through Work Stress as mediation. Quality - Access to Success, 25(200), 143–152.
Nerowati, N. W., Sitiari, N. W., & Sara, I. M. (2018). The Effect of Career Development and Organizational Culture with Organizational Commitment Mediation on The Civil Servants’ Performance at the Office of Public Works and Spatial Planning of Bali Province. Jurnal Ekonomi dan Bisnis Jagaditha, 5(1), 58-63.
Nur Aisyah, Christian Wiradendi Wolor, O. U. (2021). The Effect of Job Satisfaction and Work-Life Balance on Employee Performance with Organizational Commitment as Mediating. Oblik i finansi, Institute of Accounting and Finance 3(93), 97–106.
Parna, P. A., Puspaningsih, N. L. A., Surasmi, I. A., & Andjani, N. M. V. (2024, December). The Role of Organizational Citizenship Behavior in Mediating the Influence of Job Satisfaction and Organizational Culture on Employee Performance. In Bengkulu International Conference on Economics, Management, Business and Accounting (BICEMBA) (Vol. 2, pp. 1517-1532).
Permata Sari, D., & Candra, Y. (2020). Pengaruh Pengembangan Karir, Self efficacy, Dan Motivasi Kerja Terhadap Kinerja Karyawan. Jurnal Ekonomi Manajemen Sistem Informasi, 1(3), 224–228.
Piri, A. S., Dotulong, L. O., & Pandowo, M. H. C. (2022). Analisis Penilaian Kinerja Dan Insentif Terhadap Kinerja Pegawai Pada Pt. Manado Dive Club. Jurnal Emba: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 10(2), 389.
Prasetyono, A., Indriasih, D., & Hanfan, A. (2023). Pengaruh Self Esteem Dan Self efficacy Terhadap Kinerja Pegawai Dengan Kepuasan Kerja Sebagai Variabel Intervening (Studi Kasus Pada Pt. Bank Syariah Indonesia Tbk Di Kota Tegal). Journal Information System & Business Management, 1, 1–13.
Putri, S. W., & Frianto, A. (2021). Pengaruh Work life balance Terhadap Kinerja Pegawai Melalui Komitmen Organisasi. Jurnal Ilmu Manajemen, 11(2020), 293–305.
Rahayu, S., & Dahlia, D. (2023). Pengaruh Disiplin Kerja, Motivasi Kerja Dan Komitmen Organisasi Terhadap Kepuasan Kerja dan Kinerja Pegawai. Jesya, 6(1), 370–386.
Rattu, P. N., Pioh, N. R., & Sampe, S. (2022). Optimalisasi Kinerja Bidang Sosial Budaya Dan Pemerintahan Dalam Perencanaan Pembangunan (Studi Di Kantor Badan Perencanaan Pembangunan, Penelitian Dan Pengembangan Daerah Kabupaten Minahasa). Jurnal Governance, 2(1), 1–9.
Raudatusyifa, Sari, Marta Widian Sari, S. Z. F. (2024). Pengaruh Dukungan Organisasi dan Self efficacy terhadap Kinerja Pegawai dengan Komitmen Organisasi sebagai Variabel Intervening pada PT Yasiga Sarana Utama Padang Sari. Jurnal Manajemen Dan Bisnis Ekonomi. 2(2), 13–21.
Realdy, M., Alfalizy, F. W., Suzana, A., Swadaya, U., & Jati, G. (2023). The Role of Work-Life Balance and Job Satisfaction on The Organizational Commitment of Working Mothers as Early Childhood Education (Ecce) Teachers. Journal Research of Social Science Economic and Management 03(10).
Reza Fazan Dihaq, Fatwa Tentama, K. B. (2022). Pengaruh Work-Life Balance, Kepuasan Kerja, Dan Efikasi Diri Terhadap Komitmen Organisasi Pada Perawat Rsud Generasi Y. Jurnal Psikologi Universitas Muhammadiyah Lampung. 4(1), 16–30.
Rico, R., Adawiyah, M., Ushansyah, U., & Ibnor, N. (2023). Pengaruh Lingkungan Kerja Terhadap Semangat Kerja Pegawai Pada Kantor Kecamatan Kapuas Kuala. Journal On Education, 5(4), 13228–13242.
Riwukore, J. R., Tien Yustini, & Markus Tada. (2022). Career Development Based Transformational Leadership, Education & Training, And Motivation (Case Study at Dinas Lingkungan Hidup And Kebersihan Kota Kupang). International Journal on Social Science, Economics and Art, 12(2), 73–82.
Rizal, M., Alam, H. V, & Asi, L. L. (2023). Pengaruh Komitmen Organisasi Terhadap Kinerja Pegawai Pada Dinas Pendidikan Kota Gorontalo. Jambura: Jurnal Ilmiah Manajemen dan Bisnis. 5(3), 1126–1140.
Saifullah, F. (2020). Pengaruh Work-Life Balance Dan Flexible Work Arrangement Terhadap Kinerja Karyawati Muslimah Konveksi. Bisnis: Jurnal Bisnis Dan Manajemen Islam, 8(1), 29.
Santri, S. P. D., Verawati, D. M., & Giovanni, A. (2023). Pengaruh Self efficacy, Self Esteem Dan Employee Engagement Terhadap Kinerja Pegawai Pada Perusahaan Daerah Air Minum Kota Magelang. Among Makarti, 16(1), 64– 77.
Suantara, I. K., Sitiari, N. W., & Yasa, P. N. S. (2020). The Role of Organizational Commitments Mediates The Effect of Competence on Employee Performance in PT. Bali Tangi Spa Production. Jurnal Ekonomi dan Bisnis Jagaditha, 7(1), 53-64.
Suarni Norawati, Yusup, Ani Yunita, H. (2021). Analisis Lingkungan Kerja Dan Beban Kerja Dan Pengaruhnya Terhadap Kinerja Pegawai Badan Pendapatan Daerah (Bapenda) Kabupaten Kampar. Xv(01), 95–106.
Sutrianah, Ita Puspitasari, S. H. (2022). Pengaruh Budaya Organisasional Dan Self efficacy Terhadap Kinerja Pegawai Melalui Komitmen Organisasional Di Pt Wonokoyo Jaya Corporindo Group. Jurnal Bisnis Manajemen Dan Akuntansi (Jbma), 2, 107–119.
Syabarrudin, A., Eliyana, A., & Naimah, J. (2020). Does Employees’ Self-Efficacy Drive Their Organizational Commitment? Systematic Reviews In Pharmacy, 11(4), 135–141.
Tarom, M., Ilmu, F., Poitik, I., & April, U. S. (2022). Analisis Budaya Organisasi Kabupaten Sumedang. JUHANPERAK. 7, 90–96 Tresna Sastia Dewi, W. H. A. (2023). The Influence OF Employee Performance Relationship and Self efficacy on Organizational Commitment In The Bandung City Manpower Service. Management Studies and Entrepreneurship Journal, 4(6), 6309–5316.
Udin, Udin, Rosanti Linda Sari Sukrino, Dan Radyan Dananjoyo Et al. (2023). The Impact of Work-Life Balance on Employee Performance: Mediating Role of Affective Commitment and Job Satisfaction. International Journal of Sustainable Development and Planning, 18(11), 3649–3655.
Wardani, L. M., & Firmansyah, R. (2021). Work-life balance para pekerja buruh. Bojong Pekalongan: PT. Nasya Expanding Management.
Wijaya, P. D. G. K., & Suwandana, I. G. M. (2022). The Role of Job Satisfaction, Work-Life Balance on The Job Performance of Female Nurses at Local General Hospital. European Journal of business and Management Research, 7(1), 208–212.
Wiranegara, T. L. P., & Kartini, A. (2023). Pengaruh Self Esteem Dan Self efficacy Terhadap Kinerja Pegawai Perum Bulog Kanwil Lampung. Jurnal Ek&Bi, 6, 2620–7443.
Wirawan, S. A. R., & Sukmarani. (2023). Hubungan Antara Work life balance Dengan Kepuasan Kerja Pada Pegawai Sales. Manasa, 12(1), 76–87.
Wolor, C. W., Solikhah, S., Fidhyallah, N. F., & Lestari, D. P. (2020). Effectiveness Of E-Training, E-Leadership, And Work life balance On Employee Performance During Covid-19. Journal Of Asian Finance, Economics and Business, 7(10), 443–450.
Yuan Badrianto, M. E. (2021). Pengaruh Work-Life Balance Terhadap Kinerja Pegawai Yang Di Mediasi Komitmen Organisasi. Jurnal Ekonomi & Ekonomi Syariah 4(2), 952–962.
Zainal Arifin , Hanifah , Nirza Marzuki Husein , M. Jihadi , Hesty Prima Rini , Dodi Prasada, H. W. et al. (2021). The Role Of Employees Engagement And Self- Efficacy on Employee Performance: An Empirical Study on Palm Oil Company Zainal. Volatiles & Essent. Oils, 8(4), 10177–10190.
Zuky, A., Fuadi, M., & Emilisa, N. (2024). The Effect of Work Life Balance, Follower-Leader Goal Congruence on Intention To Stay Which Is Mediated by Organizational Commitment of E- Commerce Employees. The Management Journal of BINANIAGA. 9(1), 47–64.
Zumrotul, P. (2021). Pengaruh Self efficacy Terhadap Kinerja Pegawai Melalui Kepuasan Kerja Sebagai Variabel Mediasi. Journal Syntax Transformation 3(2), 6.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Ni Putu Putri KRISNAYANTI, Ni Wayan SITIARI , Ida Ayu SURASMI

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Creative Commons Attribution-NonCommercial 4.0 International License.